Covered Insurance Solutions Shortlisted for 2019 Awards

Covered Insurance Solutions have been chosen as a finalist for the 2019 UK Customer Service Excellence Awards!

We are delighted to announce that Covered Insurance Solutions Ltd have been shortlisted for the forthcoming 2019 UK Customer Service Excellence Awards for Best Customer Retention & Loyalty!

The 2019 UK Customer Service Excellence Awards purely focuses on customer service in the insurance and broker markets, benchmarking success, innovation and positive business change for the customer. The judging panel is made up of some of the UK’s leading customer service experts who demand very high expectations.

Lauren Walker, Operations Manager, said "This is excellent news for Covered and continues to demonstrate our commitment to deliver the best possible customer experience."

When choosing insurance, customers now have more options than ever before, and they want firm assurance that the company they choose puts the customer first and at the heart of their product offering.

"We are a client centric organisation and to be a finalist at the 2019 UK Customer Service Excellence Awards is recognition for the hard work and dedication that our team put into looking after our clients through their knowledge, professionalism and expertise." Said Damian Chapman, Director. 

The final is to be held on Wednesday 10th April 2019.